Shipping & Delivery

When shipping a donkey, we make all the travel arrangements. If we are shipping by air, we ship to your nearest major airport, delivery can be done at your home address. Our Specialist will first look to see where the closest airport is to ship your baby. (We only ship donkey on airlines that implement a Pet Safe Program) After choosing an airport, we will begin coordinating all schedules & considerations. We will then book your flight and send you an email itinerary of all of the times, flights, schedules & pick up location.The day of your donkey’s journey, we will transport him/her to the airport. Once all of the paperwork is filled out and your donkey is checked in at the airport, you will receive an email and/or phone call letting you know how everything is going.

Is it really safe for the donkey ?

I receive many inquiries on the process of shipping a donkey–individuals often wonder if it is safe and how it works.

Won’t he/she be scared? How long does it take?

Won’t it be difficult for the donkey having to be all alone in a crate for so long?

This is how I explain the shipping process to individuals to help them feel more at ease with the process of getting a donkey:

Shipping a donkey Is Very safe: See Below Details

Shipping a donkey by itself to a new location always sounds cruel and embarrassing, but actually I think it is harder for us than the donkey(s). With my many years of shipping experience, I know for a fact that all of the donkeys are well taken care of. So if you stop and think about it, the airlines are not going to mistreat the donkey(s) for fear of lawsuit and customer dissatisfaction. I tape donkey(s) food and feeding instructions to the top of the crate and put frozen water in the crate, so it will gradually thaw out for the donkey(s) and the donkeys are offered food along the ride.

The average flight is approximately 2 to 5 hours. I always ask about any delays or layovers and know the exact times and departures of the flights, so I know where the donkey is and am able to give you the information as well.

The donkey will arrive the same day as it is sent–usually a few hours. I have a big fluffy bed of shredded newspapers in the crate for the donkey(s) to nestle in and usually a pig’s ear chew (they love them), and a toy or sock with my scent on it–to help the donkey feel secure.

What about shipping in the winter –is it not too cold?

If you decide on a donkey, I will guarantee -as I have many years of experience that he/she will arrive safe and sound. Donkey can be shipped safely between 20 and 85 degrees–AA rules. All donkey  ride in the belly of the plane where the temperature is kept at a comfortable 70 degrees–same as for the passengers–and they are the last on and first off the plane. Shipping during this time of year is completely safe and there is no problem so we need not to be afraid about that. Just like a person getting on a flight to go meet their relatives and/or friends for the holidays, shipping a donkey is very similar-and probably even a little easier. The only thing different about this time of year is that the airlines can be strict on the minimum temperature at each location (which is really good for the donkey(s) even though the plane is always kept at 70 degrees. I believe it is mainly for their liability and protection. Likewise, in the summertime–they will not ship if temperatures are too hot along the way. If this is the case, we will just wait for the next best day to ship or ship earlier or later in the day to combat the hot/cold part of the day.

NOTE.. Most shippers specialised in shipping pets will use a temperature regulation crate called an electronic crate.

These type of crates are used anytime since they can regulate the temperature to the one best for the donkey(s) travel

What is involved in the shipping process?

Since I am 30 minutes from my nearest airport and do not charge extra for delivery like most breeders, I try to make each trip count as much as possible by taking multiple donkeys at a time while trying to accommodate your specified times. Therefore, it helps me greatly if you can select multiple times/days you (or any other person with ID) would be available to pick up the donkey. So if you are interested in having one of the donkeys after all amounts have been received, I am able to book the donkey. I will need to know the day(s) and time(s) you are able to pick up the donkey(s) at your nearest airport, and your home address and phone number.

Usually, I can only book a flight a day in advance so they are aware of the temperatures for shipping. After I have booked the donkey, I will call and/or email you with the flight number times, and location where the donkey(s) is to be picked up. All you need to do is pick up the donkey at your airport–taking a couple forms of identification, like a driver’s license or insurance card and the airway bill number that I give you. Then I ask individuals to contact me as soon as possible after they receive their donkey as I’m very anxious to hear about the donkey–if everything went ok –what you think–and any other questions you might have.